Frequently Asked Questions

What do I need to bring?

• You will need grip socks, and a towel.  If you don't already have grip socks, they are available for purchase through our App and you can pick them up when you arrive

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Do I need special clothing?​​

• No, we recommend comfortable clothing suitable for exercising that allows you to move freely.  Avoid flowing pants however as these may become trapped in the reformer

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Do I need to arrive early for my session?​

• Our classes start strictly on time, so please plan to arrive 5 minutes early.

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What is your cancellation policy?​

• As our sessions are limited by the available bed space, we ask that you cancel at least 12 hours in advance to allow others to attend otherwise you may forfeit your class session.  

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How often should I attend?​

• For the best results we recommend you attend three or more times a week, but one session of Reformer Pilates is better than no sessions so choose a frequency that works for you.​

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How soon will I see the results?

• In the words of Joseph Pilates "In 10 sessions you'll feel the difference, in 20 you'll see the difference and in 30 you'll have a whole new body"

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Is there a joining fee or minimum term on your memberships?

• No, there is no joining fee or minimum term.  You can cancel or change your membership at any time

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I am going away on holiday can I pause my membership? 

• Absolutely.  Simply let us know when you will be away and we can pause your membership and hold over any unused credits for you until you return.